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Jaguar Accident Assistance

Jaguar Accident Assistance

Accidents happen. But with complimentary Jaguar Accident Assistance, you can leave it to us to take care of things and get your Jaguar back on the road. We're here for you, 24 hours a day, whoever you're insured with.

Hassle. Inconvenience. Things you don’t want after an accident. So just call Jaguar first on 0330 100 8702 before your insurer, or use your in-car b-call button, and we’ll do the rest. We’ll look after your insurance claim on your behalf, provide accident recovery and a free replacement car while your Jaguar is being repaired, all at no cost to you.

And you can expect the highest quality repair at a Jaguar Approved Repairer where only Jaguar Genuine Parts will be used – something that insurers don’t always guarantee.

We take better care of your Jaguar

Guaranteed benefits Jaguar Accident Assistance Top UK insurers
Jaguar Genuine Parts
Jaguar Approved Repairers
Jaguar trained technicians
Jaguar manufacturer warranty & safety rating preserved 1

Research: UK motor insurers' policy wordings October 2021.

Step 1

Accident? Call Jaguar first on 0330 100 8702. Save the number in your phone, just in case. Or use your b-call button.

1By fitting genuine parts. If your insurer uses non-genuine parts which subsequently fail, they will not be covered under your manufacturer's warranty.

Conditions and exclusions:

  • The Jaguar Accident Assistance service is available in the UK when you call Jaguar first on 0330 100 8702 following an accident, before your insurer, providing that we handle your claim on your behalf with your insurer and manage your repair through a Jaguar Approved Repairer.
  • The service is not available for Motability vehicles or misfuelling claims. For standalone glass claims, we can refer you to our glass provider, but this will be subject to the terms and conditions of your own insurance policy.
  • Accident recovery is provided for unroadworthy vehicles only. If you cancel the recovery of your vehicle, any cancellation charges incurred will be at your cost. If your insurer rejects your claim, any recovery costs incurred will be at your cost.
  • A replacement car is provided subject to availability for the duration of the accident repair (excluding standalone glass repairs/replacements) carried out by a Jaguar Approved Repairer. We will provide a repairer replacement car if the incident is your fault, or if the incident is not your fault, we will aim to provide a hire car of a similar size to your own vehicle.
  • In some instances where your insurer may not let us report the claim to them on your behalf, we will ask you to report to them advising that you are using our Jaguar Accident Assistance service with a Jaguar Approved Repairer.
  • Some insurers may charge an additional excess for using our repairers.
  • Following an accident, we can arrange for you and your passengers to be taken home or to an address of your choice (including a railway station or such like for onward travel) where such home or address is within a 20 mile radius of the incident site.

Jaguar Accident Assistance is provided by Verex Assistance UK Ltd registered in England and Wales Company No. 05687158, Batchworth House, Church Street, Rickmansworth, Herts WD3 1JE. To understand how we may process your information read our Fair Use Notice

Need help?
0330 102 7600
Our call centre is currently closed, but you can still request a call back at the next available opportunity.

Build Date: 2022/04/08 22:09 Build Number: 3.4.63